This Privacy Policy (the "Policy") defines the procedure for collecting, storing, processing, and using personal data of users (the "User") while using the Intezio service (the "Service").
1. General provisions
- This Policy is developed in accordance with UK law, including the Data Protection Act 2018 and the GDPR, which applies to processing data of EU and UK citizens.
- The Company undertakes to keep the information provided by the User confidential and to protect personal data from unauthorized access, loss, or destruction.
2. Personal data we collect
- We collect the following personal data provided by the User during registration and use of the Service: email address, password (stored in encrypted form), IP address, and browser/OS data (user agent).
- Payment details such as bank card data are processed by third-party payment providers and are not stored by us.
3. Purposes of personal data processing
- Collected personal data is used for: creating and managing the User account, communicating with the User (including notifications and support), and ensuring operation, security, and quality improvement of the Service.
- We do not collect or process sensitive personal data (for example, racial or ethnic origin, political views, religious beliefs, etc.).
4. Legal basis for processing
- Personal data is processed on the following legal grounds: User consent (Article 6 GDPR) and necessity for performance of a contract with the User (Article 6 GDPR).
- For UK users, processing is carried out in accordance with the Data Protection Act 2018 and GDPR provisions.
5. Data retention periods
- We retain personal data until the User decides to delete the account or terminate the agreement with us.
- If an account is deleted, all personal data is removed from our databases within a reasonable timeframe.
6. Data protection measures
- We implement all necessary technical and organizational measures to protect personal data from unauthorized access, loss, or destruction, including encryption and access control.
- Only authorized personnel and systems that require access to perform their duties may access personal data.
7. User rights
- The User has the right to: request access to personal data, correct or update personal data, request deletion (right to be forgotten), and restrict or object to data processing in certain cases.
- To exercise these rights, the User may contact us using the contact details provided in this Policy.
8. Transfer of data to third parties
- We do not transfer personal data to third parties except where required by law (for example, requests from public authorities under applicable law, including the Data Protection Act 2018 or GDPR).
- We may transfer personal data to partners and contractors where necessary to fulfill our obligations to the User, while ensuring such third parties comply with confidentiality and security requirements.
9. How to contact us
- For information requests, correction/deletion of personal data, or privacy-related questions, the User may contact us via Telegram: https://t.me/intezio_owner or through the ticket system on our website.
10. Liability
- The Company is responsible for compliance with UK law and laws of other countries where the Service operates in matters of personal data processing.
- In case of violations of this Policy or data protection law, the Company undertakes to take all necessary measures to remedy such violations.
11. Privacy Policy updates
- We reserve the right to amend this Privacy Policy. All updates will be published on our website; in case of significant changes, Users will be additionally notified.
- Updates become effective from the moment they are published on the website.